Book your doctor online

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Book your doctor online

LEONGATHA Healthcare has introduced an online booking system.
“We decided to offer online bookings to make booking an appointment easier for our patients,” practice manager Judy Robb said.
“More patients are looking for online options.”
Each day, an average of 150 to 200 patients come through the Koonwarra Road clinic, which bulk bills for concession and pension card-holders and children under 16, and offers a $5 discount to private patients who pay on the day.
The online system is used for Monday to Friday appointment at the Koonwarra Road clinic, and soon it will be extended to include the Jeffrey Street and Inverloch clinics.
“The bottom line is about providing better options for our patients,” Mrs Robb said.
Existing or new patients register online. Then they book an appointment and receive an email confirmation.
Clinic staff are able to help people register online and appointments can still be made over the telephone.
“We have five incoming phone lines,” Mrs Robb said.
“From eight o’clock every morning they ring continually, so online bookings can help patients who don’t want to spend time trying to get through to a receptionist.
“We still receive a huge number of calls, not only for appointments.”
The online booking system is reached through Leongatha Healthcare’s website at www.leongathamedical.com.au.
Mrs Robb said adding the option to book online has several advantages.
Patients can see choose their appointment by doctor or by appointment time.
They can make an online booking any time of day or night, without having to wait for the office to open, or during the weekend and plan the following week around it.
Using the website is also an opportunity to look at the other services Leongatha Healthcare offers, such as the children’s clinic; the youth access clinic for adolescents, which is drop in and bulk billed; the skin cancer clinic; the quit smoking clinic; and the variety of allied health providers.

Online bookings: medical receptionist Sarah Bracken uses Leongatha Healthcare’s new online booking system.

Online bookings: medical receptionist Sarah Bracken uses Leongatha Healthcare’s new online booking system.

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Posted by on Jan 6 2015. Filed under Business. You can follow any responses to this entry through the RSS 2.0. You can leave a response or trackback to this entry

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