Korumburra info centre under cloud

CLOSING the Korumburra Visitor Information Centre (VIC) is one of the options to be explored in a review of information services throughout the region.

Other options include maintaining the current operating model with increased volunteer support, closing all centres and increasing the digital service, an integrated model, even a new centre location.

All options will be considered as the community is about to participate in one of two consultation sessions during the final stage of the Visitor Information Service (VIS) Review.

Over 400 survey results have been analysed during the review process, alongside findings from a data and literature review. This information helped inform the Visitor Information Service 2016-17 Options and Recommendations Report, which is a focus of this final stage of community consultation.

The Options and Recommendations Report outlines five proposed visitor service options for consideration by the community including closing the Korumburra VIC and maintaining the Foster VIC.

Director Development Services, Bryan Sword, said the purpose of the VIS Review was to consider the current situation and identify the most suitable service profile which offered the best value and was consistent with visitor needs and current trends.

“By completing this review in consultation with the community, Council will ensure that future visitor information services are being delivered as efficiently and effectively as possible, while meeting customer and industry needs, and delivering value to ratepayers,” he explained.

The community consultation process is open from April 19 to May 19. During that time, the community can access the full Options and Recommendations Report on Council’s website, at South Gippsland VICs and libraries.

There will be two public consultation sessions- dates to be advised.

To access the Options and Recommendations Report and provide feedback please visit www.southgippsland.vic.gov.au/visreview.

For more information please contact Visitor Services Coordinator, Renae Littlejohn, via email at renae.littlejohn@southgippsland.vic.gov.au or phone 5662 9200.

Short URL: http://thestar.com.au/?p=21167

Posted by on Apr 19 2017. Filed under News. You can follow any responses to this entry through the RSS 2.0. You can leave a response or trackback to this entry

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