Your top choice for travel
JILL and Ed Carmody are pleased to announce Leongatha’s leading travel agency is now a member of Travellers Choice.
After 12 years under the Jetset franchise, Jill and Ed made the move to Travellers Choice and will now trade as Leongatha Travel and Cruise.
“As an independent member of Travellers Choice, Leongatha Travel and Cruise enjoys the support and buying power of a national travel group, enabling us to offer our clients the very best deals possible,” Jill said.
“At the same time we are free to tailor our products and services to meet the specific needs of our clients within our local community.”
Leongatha Travel and Cruise will continue to offer the same great service and state of the art technology to manage the simplest to the most complex and detailed bookings.
Established more than 30 years ago, Travellers Choice now has more than 150 independent members across Australia, making it one of the country’s largest travel agency networks. An important element of the group’s success has always been its unwavering focus on delivering outstanding customer service.
Travellers Choice business development manager Victoria Graham Smith said most travellers recognise a trusted relationship with a professional travel consultant remains a vital element of a memorable travel experience.
“People are tired of navigating websites, communicating through email and speaking to automated telephone services,” Graham said.
“They want face to face contact and an ongoing relationship with qualified travel consultants who can consistently provide expert advice and answer any query promptly and accurately.
“The people of Leongatha are fortunate to have the services of Jill and Ed and their staff at their disposal. Leongatha Travel and Cruise is a highly-experienced operation run by people with a wealth of knowledge and a world of experience.
“The company’s expertise and unrivalled local understanding, combined with the backing of Travellers Choice, means there is no need for travellers to shop anywhere else.”
Under the Jetset franchise, Jill and Ed’s agency received many awards and accolades.
“We will still offer the same great service and achieve to the highest level in our industry,” Jill said.
“With so many people going online today, they don’t receive the same service they can with a face to face consultant.”
Personal consultants are able to manage customer’s needs and are available at the end of the phone or on email to assist them through the process.
They are also able to follow up with customers, once they have completed their journey for valuable feedback.
Leongatha Travel and Cruise has a friendly and professional team, Jill herself has more than 30 years of experience in the travel industry, including 22 years as owner/manager of her own business, which has now undergone three name changes in that time, while always remaining in the same location.
To mark the change to Travellers Choice we are having a promotion and offering a travel gift for the first 50 people to book their holiday from today”, so call in and say hello and make an appointment to get your next holiday started.
“Anybody who books a holiday will also go into the draw to win a set of luggage, which will be drawn on December 17 at our VIP Christmas event.”
New look: sporting their new Travellers Choice uniforms are staff at Leongatha Travel and Cruise from left, Sabine Aeschlimann, Caitlyn Warburton, Jill Carmody, Renee McLennan and Lisa O’Brien.
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Posted by Sarah Vella on Nov 25 2014. Filed under Business. You can follow any responses to this entry through the RSS 2.0. You can leave a response or trackback to this entry
